Dental emergencies can be one of the most painful and debilitating things that a person can experience. Not infrequently, we even hear mothers with a toothache confess that they would rather go through labor again than experience such severe dental pain! To make things even more frustrating, dental emergencies rarely happen at a convenient time. If you’ve ever had a dental emergency in Utah County, you can understand how hard it is to find a dentist who is willing to help immediately. Many offices in Provo and Orem, UT advertise emergency dental services, but very few actually make good on this promise
If you’ve ever had a dental emergency in Utah County, you can understand how hard it is to find a dentist who is willing to help during a dental emergency.
“Years ago before I became a dentist, when I was a newlywed college student, my wife had a dental emergency. She had a lower molar that had been slightly hurting for a couple days, but it wasn’t until early in the afternoon on a Friday that we came to a realization the tooth would not calm down and we needed urgent help. At the time we lived in Springville and had a dentist in Provo. We called this dentist’s office and were told that he had no openings to help us. After calling a few other offices, including some which claimed to offer emergency services, we still could not find a dentist willing to see my wife.
We quickly realized that obtaining emergency dental care would not be an easy task. After going through all the providers in our insurance booklet and several pages in the yellow page listings under the ‘Dentist’ section, we finally found someone in American Fork who begrudgingly agreed to let us come to his office. When we arrived, the dentist and his staff treated us as though we were drug seekers, and the most he would offer my wife was an antibiotic prescription (I acknowledge that this is sometimes the best treatment, but with the training and experience I now have, I know this was inadequate for this particular situation.
This tooth needed treatment! Of all the dental offices we called in Orem, Provo, Springville, Spanish Fork, Pleasant Grove, and American Fork, a bottle of amoxicillin was the most these offices were willing to offer a young girl in pain on a Friday afternoon! Needless to say, that was a rough weekend for us, and one remains seared in my conscience now that I am a dentist. The experience still haunts me and I feel angry and embarrassed about how many in my profession responded to a request for emergency aid.
I truly hope that my wife’s painful weekend was the exception rather than the rule for dental emergency response in Utah County, but unfortunately my experience as a dentist frequently tells me otherwise. I frequently hear patients tell me they have tried calling everywhere with no luck and no response until they called our office. When you call Canyon Gate Dental unexpectedly, please rest assured that you will not be ignored or overcharged for having an emergency. We want to help you.”
-Dr. Nick Young
Very friendly staff and great with care! Dr. Young is very kind, and efficient as well. The decor is nice and relaxing with a nice secluded play area as well. Great atmosphere.
I hadn’t been to the dentist in a really long time because I didn’t like my previous dentist. I loved canyon gate dental, they were so sweet and caring and Dr Young was very nice and you could tell he wanted to help. They worked with me and gave me a plan for what I needed. Highly recommended!
Canyon Gate Dental is a great place to go to get your teeth clean and worked on! I have been pleased with their work (I have been going there for seven years). They have good music and the dentist will occasionally sing along. 🙂 I haven’t met someone yet that isn’t friendly and they have reasonable prices.
I’ve been seeing Dr. Payne for over a decade (actually, it’s approaching two decades — yikes). He has terrific staff! Dr. Payne is one of the most personable people I know. He’s always concerned about my comfort and gives a very thorough exam. I highly recommend.